Lower bills.
Cleaner home.
Zero stress.

Hot Water Systems

Cut Hot Water Costs by Up to 70% — With a Rebate That Makes It Near Free

Hot water accounts for around 25% of a typical Victorian household’s energy bill. If you’re still running a conventional electric or gas storage system, you’re paying far more than you need to. Heat pump hot water systems use the warmth in the surrounding air to heat water — making them up to four times more efficient than a standard electric system.

Under the Victorian Energy Upgrades (VEU) program, eligible households can access rebates of $1,000–$2,000 when switching to an approved heat pump system. In many cases, the rebate covers the bulk of the cost.

How a Heat Pump Hot Water System Works

Heat pumps don’t generate heat — they move it. The unit draws warmth from the ambient air, compresses it, and transfers that energy into your hot water tank. The result is the same reliable hot water you’re used to, at a fraction of the running cost.

• Up to 4x more efficient than conventional electric systems
• Works effectively in Victorian temperatures year-round
• Pairs perfectly with solar — set the timer to heat during peak generation hours
• CFC-free refrigerant — environmentally responsible technology

Eligibility Under the VEU Program

Most Victorian households with an existing electric or gas hot water system are eligible. Rentals and owner-occupied homes both qualify. Our team confirms eligibility before any commitment.

The Installation Process

1. Eligibility check — Confirm your household qualifies for the VEU rebate.
2. System selection — We recommend the right tank size (280L or 315L) for your household.
3. Rebate applied — The VEU rebate is applied directly at point of sale — no waiting for reimbursement.
4. Same-day installation — A licensed plumber installs your new system, typically within a day.
5. Set and forget — Configure your smart timer for off-peak solar hours and let it run.

Solar & Battery

Generate Your Own Clean Power — and Store What You Don’t Use

Victoria’s solar rebate program offers eligible households up to $1,400 off the cost of a quality solar system. Pair that with a battery and you’re generating power during the day and drawing from your own stored energy at night — not the grid.

At Vicpro Energy Upgrades, we handle everything from eligibility through to accredited installation. Our CEC-certified team designs systems around your actual usage, roof orientation and household goals — not a one-size-fits-all package.

Why Solar + Battery Makes Sense in Victoria

Victoria sits in STC Zone 4 — meaning strong solar production across most of the year. A properly sized system with battery storage can reduce your grid electricity spend by 60–80%, and many households reach effective payback within 4–6 years after rebates.

• Export surplus power to the grid and earn feed-in tariff credits
• Battery backup keeps essential appliances running during outages
• Reduce reliance on peak-rate evening grid power
• Eligible for Solar Victoria rebate and federal STCs

Are You Eligible?

You may qualify for the Solar Victoria rebate if you are an owner-occupier, your household income is under $210,000 per year, your property is valued under $3 million, and you haven’t previously claimed a Solar Victoria solar panel rebate.

How It Works

1. Check eligibility — Fill in our quick form and we’ll confirm your rebate entitlement.
2. System design — Our CEC-accredited designer specs a system for your roof and usage pattern.
3. Rebate lodgement — We handle the Solar Victoria paperwork on your behalf.
4. Installation — Clean, professional install by our accredited team — typically one day.
5. Start saving — Monitor your generation and savings from day one.

Lighting Upgrades

LED Lighting That Pays Back Immediately — Often at Zero Cost

Swapping old halogen, incandescent or fluorescent lights for LEDs is the single fastest payback upgrade you can make. Modern LEDs use up to 80% less electricity for the same light output, last 25+ years and require virtually no maintenance. Under the VEU program, most Victorian homes and businesses can have this done at no out-of-pocket cost.

Our licensed electricians complete most residential upgrades in a single visit. Commercial and industrial sites are assessed and scheduled to minimise disruption.

Residential LED Upgrades

If your home still runs on halogen downlights, you could be spending three to four times more on lighting than necessary. Our team swaps your existing fittings for premium LED equivalents — same fitting size, same light quality, dramatically lower running cost.

• Up to 80% reduction in lighting electricity costs
• Cooler operating temperature — reduced fire risk and air conditioning load
• 25,000+ hour rated lifespan — minimal replacements for years
• Instant full brightness — no warm-up time

Commercial & Industrial LED Upgrades

Victorian businesses with warehouses, offices, retail spaces, manufacturing facilities or carparks can access commercial LED upgrades through the VEU program. The rebate is often substantial enough to cover the full cost of supply and installation.

• Warehouse and high-bay LED replacements
• Office troffer and panel light upgrades
• Retail display and track lighting
• External and carpark LED installations
• Motion-sensor integrated options for additional savings

Eligibility

Victorian homes and businesses with existing halogen, incandescent or older fluorescent lighting are eligible under the VEU program. Tenanted properties may also qualify — contact us to confirm your situation.

How It Works

1. Quick eligibility check — Confirm your lighting type qualifies.
2. Site assessment — Our electrician counts and confirms all fittings to be upgraded.
3. Same-day installation — Most residential jobs done in 2–3 hours.
4. Rebate processed — We handle the VEU paperwork — you pay nothing or next to nothing.
5. Start saving — From your very next electricity bill.

Heating & Cooling

Year-Round Comfort — Powered by Electricity, Not Gas

Modern reverse-cycle air conditioning is one of the most efficient ways to heat and cool a Victorian home. The latest split systems deliver up to six times the heating output per unit of electricity compared to a gas ducted system — and under the VEU program, eligible households can access rebates of up to $1,000 to make the switch.

Whether you need a single room solution or whole-home comfort, our team can design and install the right system for your layout, usage patterns and budget.

Why Reverse-Cycle Beats Gas

Gas prices in Victoria have risen significantly in recent years, and the outlook is for continued increases as the state transitions away from fossil fuels. A reverse-cycle system powered by your solar panels can effectively provide free heating and cooling for much of the year.

• Up to 6x more energy-efficient than gas ducted heating
• Cools in summer, heats in winter — one system, one cost
• Compatible with solar — run on your own generation during the day
• No gas supply required — future-proofs your home against gas price rises
• Zoned systems let you condition only the rooms you use

System Options

Single-split systems are ideal for individual rooms or open-plan living areas. Multi-head systems let one outdoor unit serve multiple indoor zones — great for medium-sized homes. Ducted reverse-cycle delivers whole-home conditioning through your existing ductwork or new ducting.

VEU Rebate Eligibility

Eligibility for the VEU heating and cooling rebate depends on your existing system type and household circumstances. Concession card holders may access additional rebate amounts. Our team assesses your eligibility at no cost before recommending a system.

Our Installation Process

1. Free assessment — We evaluate your existing system and confirm rebate eligibility.
2. System recommendation — We spec the right unit for your home’s size and layout.
3. Rebate paperwork — Handled completely by our VEU-accredited team.
4. Professional installation — Installed by our licensed refrigeration mechanics.
5. Gas decommission (if applicable) — We manage the safe disconnection of your old gas system.

Heat Pumps

The Highest-Impact Electrification Upgrade — Backed by Victoria’s Largest Rebates

Heat pumps are the technology at the centre of Victoria’s energy transition. Whether for space heating, hot water, or both, a modern heat pump delivers performance that gas simply cannot match for efficiency — and the VEU program provides some of its most generous rebates for heat pump installations.

Eligible households can access up to $2,800 in VEU rebates for a heat pump installation. Combined with lower running costs, the financial case is compelling.

How Heat Pumps Work

A heat pump moves thermal energy from the outside air into your home — rather than burning fuel to create heat. This process can deliver three to five units of heating energy for every one unit of electricity consumed, making it three to five times more efficient than a direct electric heater and significantly more efficient than gas.

• COP (Coefficient of Performance) ratings of 4.0 or above on quality units
• Effective heating down to -15°C ambient — suitable for all Victorian conditions
• Runs on electricity, meaning it works with your solar panels
• Dramatically reduces or eliminates gas bills when replacing gas heating

System Options

Ducted heat pumps integrate with existing ductwork to deliver whole-home heating and cooling through a single outdoor unit. Split-system heat pumps provide zoned comfort without ductwork. Heat pump hot water applies the same technology specifically to domestic water heating.

VEU Rebate for Heat Pumps

The VEU program provides some of its highest rebates for heat pump installations, recognising the outsized impact they have on household emissions and grid demand. Rebate stacking — combining VEU and other applicable incentives — may be available depending on your situation.

Our Process

1. Home assessment — We assess your heating load, existing systems and eligibility.
2. System design — Ducted, split or hot water configuration chosen for your needs.
3. Rebate confirmation — We calculate and confirm your VEU rebate entitlement.
4. Installation — Completed by our licensed team, with minimal disruption.
5. Gas disconnection — Optional: we can manage the decommission of your old gas system.

Draught Proofing

Seal the Gaps. Cut Heating Bills by Up to 25%.

Up to 25% of a home’s heating energy escapes through gaps you may never have noticed — around door frames, window edges, exhaust fans, cornices and skirting boards. Draught proofing is one of the highest-ROI upgrades available: low cost, immediate impact, and often covered or heavily subsidised under the VEU program.

Our certified draught proofing installers use a systematic approach to identify and seal every significant air leak in your home — delivering measurable results, not guesswork.

Where Draught Losses Occur

Most homeowners are surprised by how many air leakage points their home has. Common sources include:

• Door frames and thresholds (especially older timber doors)
• Window reveals and sash gaps
• Exhaust fans in kitchens and bathrooms (a major source of heat loss)
• Unused fireplaces and chimneys
• Gaps at skirting boards and cornice junctions
• Recessed downlights and ceiling penetrations

What We Install

We use VEU-approved materials including self-adhesive weatherseal, brush strips for door bases, exhaust fan dampers, and chimney balloons for open fireplaces. Products are selected for durability in Victorian conditions and minimal visual impact.

The Return on Investment

A professionally draught-proofed home typically sees heating energy reductions of 15–25%. For a household spending $1,200 per year on heating, that’s $180–$300 saved annually — often from an upfront investment that’s largely offset by the VEU rebate. Most homes see full payback within a single heating season.

Our Process

1. Property assessment — We identify all significant draught sources in your home.
2. Material selection — Products chosen for each gap type and location.
3. Installation — Clean, tidy work completed in a single visit for most homes.
4. Rebate applied — VEU rebate reduces or eliminates your out-of-pocket cost.
5. Results review — We walk through completed work and explain what was sealed.

Weather Sealing & Insulation

Ceiling, Underfloor & Wall Insulation — The Foundation of an Efficient Victorian Home

Insulation is the single most impactful passive upgrade you can make to a Victorian home. Without adequate insulation, every dollar you spend on heating and cooling partially escapes through your ceiling, floor and walls. Getting your insulation right means your heating system doesn’t have to work as hard — and every subsequent energy upgrade delivers better results.

Under the VEU program, eligible Victorian households can access rebated insulation installation, making now the best time to address what’s often been a long-overdue upgrade in older Melbourne and regional properties.

Ceiling Insulation

Heat rises — and in an under-insulated home, a significant portion escapes straight through the roof. Upgrading to R6.0 batts in the ceiling is the highest-impact insulation upgrade available for most homes. Our team works efficiently in the ceiling space with minimal disruption to your household.

• R6.0 polyester or glasswool batts for maximum thermal performance
• Complete coverage — no cold spots or gaps
• Safe installation by trained, insured technicians
• Suitable for flat ceilings and cathedral-style rooflines

Underfloor Insulation

Older Victorian homes on stumps lose significant heat through uninsulated timber floors in winter. Reflective foil or bulk underfloor batts bring the floor up to thermal performance standard and make a noticeable difference to perceived comfort in living areas.

• Reflective foil and bulk batt options
• Installed from under the house — no floor disturbance
• Moisture-safe products chosen for sub-floor conditions
• Ideal for pre-1990s weatherboard and brick veneer homes

Combined Weather Sealing Package

For maximum results, we recommend combining insulation with our draught proofing service. The two work together — insulation slows heat transfer through surfaces, while draught proofing eliminates air movement through gaps. Together they can reduce your heating and cooling load by 40% or more.

Our Installation Process

1. Existing insulation assessment — We check what’s already there and what needs doing.
2. Product recommendation — We specify the right R-value for your home type and climate zone.
3. VEU rebate confirmation — Rebate amount confirmed before we proceed.
4. Installation — Typically completed in a half-day. No mess, no disruption to living areas.
5. Certificate provided — Full documentation of what was installed and where.

In-Home Energy Display

See Exactly Where Your Power Goes — and Stop Paying for Waste

Most households have no idea which appliances are costing them the most, when their peak consumption occurs, or how much their solar panels are actually generating versus exporting. An in-home energy display fixes that — putting real-time power data on a screen in your home and your phone simultaneously.

Under the VEU program, eligible Victorian households can access an in-home energy display at subsidised cost, making the investment easy to justify.

What You’ll See

A quality in-home display shows your current power consumption in kilowatts and dollars per hour, your solar generation and export figures in real time, and your household’s usage history across days, weeks and months. The companion app puts all of this in your pocket.

• Live whole-home power consumption in kW and $/hr
• Real-time solar generation and grid export tracking
• Daily, weekly and monthly usage history
• Appliance-level insights to identify energy hogs
• Alerts for unusually high consumption

How It Changes Behaviour

Research consistently shows that households with energy monitoring reduce their consumption by 5–15% simply through behavioural change — turning off appliances left on standby, shifting high-load tasks like washing to solar peak hours, and identifying faulty appliances drawing unexpectedly high power.

For solar households, the display is especially powerful: you can see in real time whether you’re drawing from the grid or running off your own generation, and adjust your usage accordingly.

What’s Included

• In-home display unit (wall-mounted or countertop)
• Current transformer clamps installed at your switchboard
• Smartphone app for iOS and Android
• Solar monitoring integration (for solar households)
• Setup and configuration by our licensed electrician

Installation Process

1. Eligibility check — Confirm your household qualifies for the VEU subsidy.
2. Site visit — Our electrician installs monitoring hardware at your switchboard.
3. Display setup — Unit configured and placed in your preferred location.
4. App setup — We help you install and configure the smartphone companion app.
5. Usage briefing — We walk through your data and show you what to watch for.